What in the world is a Client Catalyst?

Client Catalyst

Catalyst. It’s an interesting word, isn’t it? Go ahead, pause and think about it for a second. It has positivity to it. It feels light and up lifting. It feels inspirational, groundbreaking, and free. Am I taking a bit too far? Maybe. But this word has transformed my work environment over the last two years. […]

Is it really OK to tell your clients “NO”?

Is it really OK to tell your clients "NO"?||saying no

This is the second piece in a series of posts talking about the less popular topics of client management. I set up some ground rules and tone in our previous conversation here. As always, I would love to continue the dialogue around these topics; if you’re interested in joining the conversation, please say so in the […]