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Is it really OK to tell your clients “NO”?

Is it really OK to tell your clients "NO"?||saying no

This is the second piece in a series of posts talking about the less popular topics of client management. I set up some ground rules and tone in our previous conversation here. As always, I would love to continue the dialogue around these topics; if you’re interested in joining the conversation, please say so in the […]

Client Management: Let’s talk about what nobody else does.


Managing client relationships comes as natural to some as breathing. To others, it may feel like driving an untethered 18-wheeler loaded with large logs. The point is, if you find yourself either in the position of managing client relationships or a client in a managed relationship, this is for you. In this series of posts, […]