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Reflections on 15 Years of Marketing Automation

A couple of weeks ago I attended Adobe Summit for the first time. I attended this impressive gathering of marketers because the company recently acquired Marketo –a long-time partner of Demand Spring. It gave me a great opportunity to reflect on how far Marketing Automation has come in the 15 years I have been using […]

Marketing Needs More Art

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To build great stories, you need creatives—and you need them earlier than you think. So you’re a marketer who wants to do storytelling. Or if we’ve now passed that term’s sell-by date, maybe you want to build narratives. That’s great! Just know that if you’re leaving the creative stuff to the end, you’re probably not […]

Buyer Personas: Overcooked in 2020?

Quick, name the most hyped marketing practice or process of the last three years. For my money it’s probably ABM. A close second might be buyer persona research. At this point, any marketer worth their three-letter acronym vocabulary has thrown some persona research on the grill. The bigger question is are they overcooked? Should we […]

Bingeing 101: Feeding Your Buyers the Right Content at the Right Time

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First, a word on bingeing. Many people associate bingeing as the way viewers stream video services such as Amazon Prime, Netflix, and YouTube to watch multiple pieces of episodic content in a single sitting. But the truth is, bingeing behavior isn’t limited to streaming entertainment. The vast majority of B2B buyers—93%—want bundled, bingeable content, according […]